A sign post pointing left and right in the center of a forked road, meant t signify leadership decision-making

Business Bootcamp: Lessons on Leadership Decision-Making

The pandemic has tested the resolve of company leaders across the board. From budget cuts to pivot plans, businesses have had to adapt rapidly to the changing landscape, which might have resulted in some erratic, uninformed decision-making along the way. However, this tendency to make fear-based reactions in anticipation of perceived dangers can result in […]
A heart-shaped box of chocolate and a face mask, signifying COVID-19 in February

February COVID-19 Rundown: Reviewing the Rollouts and Rollbacks

Although Cupid’s likely to remain quarantined this Valentine’s Day, we at least have some cause for celebration as more vaccine cocktails become approved and positive case numbers continue to fall in Massachusetts. However, we’re not out of the woods yet, which is why some COVID-19 restrictions continue to remain in place. While vaccines are dominating […]
A hand reaching down and picking up a blue figurine out of a lineup of red figurines meant to signify your ideal client profile

The 22s: Determining Your Ideal Client Profile

Have you ever wondered what it would be like to win over your dream account or serve patrons who value your business? You’d feel a lot more comfortable knowing the next person that walks through your doors wants to buy from you, right? We in the marketing biz refer to that type of person as […]
Five red hot air balloons in a cloudy gray sky, with one hot air balloon slight higher than the others with the help of a smaller balloon tied to the top. A picture meant to show the competitive edge of cross-selling vs. upselling.

Cross-Selling vs. Upselling: Bolstering Your Revenue

Selling a customer a bar of soap is money earned, but it’s not going to keep a business afloat. You want to encourage customers to spend more. To do so, you need to show them everything else you have to offer. That’s where the two sales tactics – cross-selling and upselling – come into play. […]
Frosted pine needles, a wooden snowflake, and a popped bottle of champagne lying over a face mask atop a wooden table.

January COVID-19 Rundown: New Year, New Measures

COVID-19 isn’t going to clock out now that 2020 is over, and with the recent and horrifying assault on our Capitol, it’s difficult to predict whether 2021 will be much better. While it may seem the country is spiraling down a dark path, local government is still taking action to support communities and stop the […]
A person in a red sweater holding a wine bottle and wine glasses in their hand attending an online holiday party with coworkers

Holiday Parties and Dress Codes: Strengthening Your Remote Team’s Morale

Holiday parties are a great way for staff members to enjoy one another’s company without the underlying pressures of the workplace. They’re a much-appreciated reprieve from the year-ending deadlines and a celebration of achieving goals. Most importantly, they’re a morale boost. With COVID taking an ax to this year’s calendar, business owners need to find […]