A picture of a person holding a phone that is unable to access Facebook, with a string of Facebook down stories in the background.

Business Bootcamp: Marketing When Social Media is Down

At the beginning of October, someone over at Facebook spilled their morning coffee on the ethernet cable, shutting down all their major services for six hours. Well, that’s not exactly how it went, but an error during routine maintenance did leave businesses without access to their Facebook, Instagram, and WhatsApp accounts. This unveiled a significant […]
A salesperson building virtual rapport with a prospective client via a video-conferencing app.

Win Sales Remotely by Building Virtual Customer Rapport

Lunches, conferences, and sometimes just a smiling face and a kind demeanor were once ways of sealing the deal with potential sales. Then the pandemic hit, and face-to-face interactions evoked feelings of unease and risk more than companionship. While it’s easy to conduct virtual meetings with familiar clients, forming good first impressions are far more difficult […]
Business workers standing around a laptop with a 404 error.

When Facebook Was Down, Did It Halt Your Business? Let’s Fix That

When Facebook, along with siblings of Instagram, WhatsApp and others, went down earlier this week, it didn’t just bring down social media and messaging platforms: it also halted businesses. The 6+ hour outage meant for some, their company effectively ceased to be, unable to communicate or sell to customers without the use of one or […]