"Client Testimonials" written on a notepad on top of a pick desk cluttered with notebooks.

Applying Testimonials to Your Business’s Marketing Strategy

Long past are the days where a customer’s referral only extended to their immediate social circle. The internet has immortalized our opinions, fully in view of customers researching your business. However, beyond Amazon, Yelp, and other review platforms, there’s another powerful marketing tool that often goes underutilized: testimonials. Testimonials serve as a vote of confidence […]
Person on computer speaking into a microphone. Online speaking, webinar, or podcast.

Public Speaking: Reinventing the Best Marketing for 2021

When it comes to marketing your business, one of your biggest tools will always be yourself. People buy from people, and the more you can get yourself out there being seen, heard, and engaging with potential customers, the more leads you will find. For many, including myself, this means workshops and speaking engagement. But with […]
Back view of business woman talking to her coworkers and business partners during a video conference call.

In The News: Keeping the human connection during social distancing

This article originally appeared in the Worcester Business Journal on April 27th, 2020. When I started to write this at the beginning of March, this article was about the need for the genuine human connection that businesses need to maintain with those in their network, from partners to communities. Now, in a world of social […]
Laptop at casual desk with event planner calendar app open.

Event Marketing: The Other Half of Event Planning

For many businesses, event management has two major stages: event planning, where the event is designed, budgeted for, and set up; and the event itself. When events underperform (i.e., people don’t show) or the events impact on sales and leads doesn’t pan out, it’s because of a crucial missing third part: event marketing. In this […]

Why Businesses Shouldn’t Forget About Retention Marketing

There’s a saying: “Make new friends but keep the old. One is silver, and the other gold.” For almost all businesses, their strength and income are based on who currently uses their products and services, not who might. Outside of valuation, potential won’t make you money. Therefore, it’s interesting that so many companies focus on […]
Keys to Successful Brand Reputation Management

Keys to Successful Brand Reputation Management

In this digital age, consumers hold more power over brands than ever before. Your reputation is dependent upon the reviews, comments, and overall conversations that consumers make public online regarding their experience with your brand. What does this mean for you? It means that what people think and say about your brand has an enormous […]